Reconfirmation reminder emails Reconfirmation emails to ask your customers to reconfirm. The reconfirmation step will reduce no-shows. Read more in this article.

Print reservations list from Back Office You can now print a full overview of your reservations for the day directly from the back office, sorted by time, handy for kitchen prep, staff briefings, or as a reference during service. Read more in this article.

Inbox on the home screen The inbox is now accessible directly from the home screen for quicker access to reservation messages.

Inventory. Inventory user experience has been refreshed to make quickly adding, removing or counting stock faster.

User Groups and Permissions (rolling out from June 15). You can customise permissions per user group in the Back Office, controlling exactly what each role can see and do.

Day Overview. The day overview has been rebuilt from the ground up. The new layout makes it easier to scan what's happening, spot what matters, and stay on top of your service. Read more in this article.

Google Analytics and Meta Pixel for the reservation widget. The reservation widget now automatically tracks the full booking funnel in GA4 and Meta Pixel, from widget open and service selection through to completed reservation, including date, time, group size, and prepayment value, no extra setup needed. Read more in this article.

Revenue reports. A new report breaks down external payments by provider, with revenue shown including and excluding VAT, making reconciliation easier.

In-context help. Relevant help articles and a getting-started video now appear at the bottom of most Back Office pages.

QR ordering settings. The QR ordering setup page has a cleaner layout, making it faster to configure and manage your QR menus.

Sales grid colors. Choose from 10+ new product tile colours in the sales screen, with warmer, softer tones.

Conflict management Resolving reservation conflicts from the agenda overview and floorplan is faster. Swap logic has been improved and the UI simplified. More info in this article.

Pacing field validation The Pacing field no longer accepts negative values. Previously, entering -1 silently blocked all reservations for the day and redirected guests to the waitlist.

Out-of-stock default "Continue selling when out of stock" now defaults to off. Sold-out products stop selling automatically unless overridden. How inventory settings work →

Page layout The QR ordering management page has been restructured with clearer navigation.

Zero vs. no data Charts now distinguish between a metric that is zero and one where no data is available.

Inbox All messages tied to a reservation are now collected in one inbox. Reply to guests, add internal notes for your team, send notes to the kitchen for dietary requirements or special requests, view the full reservation activity timeline, and update a booking, all from one screen. Available in app and back office. Read more in this article.

Double-tap to increase quantity Tapping a product twice in the order now increases the quantity by one, without needing to tap a separate button.

Edit item modifiers Tap and hold any item in the sale to adjust its modifiers without removing it from the order.

Reservation shortcuts The hover preview on the agenda timeline now includes quick-action buttons for Check in, Place (for waitlisted guests), and Add note, allowing hosts to act on a booking without opening the full detail panel.

Reservation timeline overview A persistent minimap bar at the bottom of the agenda timeline shows your whole day at a glance. Click anywhere to jump to that moment, or drag the viewport rectangle to scroll smoothly. A red line marks the current time.

Reservation widget redesign The first screen guests see when opening the booking widget has been refreshed. Selecting a date, party size, and time is now cleaner and more intuitive, with no setup needed on your end.

Pacing limits for groups Set separate pacing thresholds for groups. Next to guests, you can now set pacing limits for groups.

Reservation timeline Visual redesign and interaction improvements. Click to center cards, plus a new color-coded pacing bar in the Back Office.

Country-code picker in Back Office A country-code picker is now available on phone inputs in the Back Office, so you can always reach your guests.

Per-area and per service capacity on specific days Limit guests per area or service per day, or close an area entirely. Useful for terrace closures, private dining events, or reduced-capacity services, without blocking individual tables one by one.

Email design upgrade Our updated design system is now applied to customer-facing emails.

QR ordering Refreshed interface, now aligned with the reservations widget design.

Referral page Redesigned to make the offer clearer and easier to act on.

New home page in the back office A space that highlights key numbers and stories and updates from Tebi to merchants.

Invoice as a payment method Restaurants can now issue invoices as a payment method in Spain.

Hardware store Merchants can now easily discover and buy hardware directly from the Tebi back office.

QR menu QR menu now shows product description even when ordering is disabled.

Sales grid builder in back office Users no longer need to be at the venue or on a POS device to make changes to the sales grid.

Beta — Email notifications are now available for important reservation events: new, cancelled and updated reservations; messages and reviews.

Denmark merchants can now enable and pay by invoice.

Improved the reservations timeline header in back office.

Fixed: tax amounts now display correctly on B2B invoices that include discounts.

Fixed: surcharges now appear correctly on B2B invoice previews.

Auto-generated Sales grid builder is now available.

The reservations overview and agenda have been updated with several UI and technical improvements, making it easier to manage and navigate your reservations at a glance.

You can now set a custom time window for sending reservation reminder emails to guests, or disable the reminder entirely.

The VAT amount is now shown per line item on invoices for clearer financial breakdowns.

Navigation within Reports in the Back Office has been improved for a smoother experience.

Reservation sidebars in the Back Office have been updated for a cleaner customer management experience.

Bookkeeping integrations now include detailed logs and clearer error reporting.

Products Table You can now edit products directly in the table view with an improved bulk actions experience.

Recipe Costing Updated cost calculation method for more accurate recipe pricing.

Updated onboarding page Improved onboarding flow to help new merchants get started faster and with more clarity.

Improved gift card overview You can now see whether a gift card is active, expired, or redeemed.

Product forecast Helps you plan ahead by predicting how many units of each product you're likely to sell in the coming days, based on historical sales data, seasonality patterns and holidays.

Our new visual course timers eliminate mental tracking by adding color-coded countdown or elapsed-time badges to every course in the digital prep station. These dynamic timers alert staff as deadlines approach and offer the flexibility to manually adjust service speed to perfectly match each table's pace (more in this article).

Gift card expiration date can be now edited in the Tebi app and the back office (more in this article). Furthermore, giftcards can now be added to a reservation to cover the prepayment cost (more in this article). When doing gift card imports, if you change your mind, you can undo the import from the Back Office (more in this article).

Seating priority for reservations: you can now define an area or table within it that should be filled before moving to the next (more in this article).

Reservations troubleshooting: you can now find a section to understand why a reservation is not going through. Indicate the amount of people and the time you’re looking into, and see if it’s a pacing limit, availability of the service, or another configuration not allowing this slot to be booked (more in this article)

Reservations list view in the back office now offers additional information for a time slot; you can consult the number of groups and number of guests.

Table groups in the back office will now be configured on a sub tab in the floor plan by selecting table numbers, instead of drawing a square on top of the selected tables on the floor plan. This will give more flexibility to define the tables you want to have in a group (more in this article).

The product name in the sales grid will now be automatically fitted in the tile, by varying the font size (Android only) .

The menu to get help closing a sale will now have the same options regardless of where you access it from, either the sales list or the detailed sales view.

We’ve improved the product search in the app → Results are now organized by (1) 100% match in the word you looked for, (2) the word in the text starts with the search word (e.g., searching "Cheese" finds "Cheesecake"), (3) the search word appears somewhere in the middle of the text word (e.g. searching “cake” finds “Cheesecake”.

If you don’t use a waitlist, we have changed the experience when some time slots are not available. Previously, these would not be shown in the widget. After this change, they will be shown and struck through to let customers know they’re not available.

Inventory had limitations when working with products ordered through QR that had modifiers. This is now working smoothly.

We’ve now centralized the location details on a “Place details” page in the back office. https://test.tebi.co/backoffice/go/settings/placeDetails. As we consolidate and organize, location information will no longer be found in Reservations > Appearance or Sales > Settings.

A fix was made so the number of possible guests to add to a reservation only matches the availability in services you’re looking for. For example, if you want to reserve a dinner for 2, you shouldn’t see the possibility to book 250 guests as that’s only possible for a wedding service which is hidden.

Invoice correction experience: when correcting a sale linked to an invoice, the change can now only be applied to that same invoice.

Reservation improvements in the app. You can now edit a reservation’s color and time directly from the pop-up, see when it was created, and choose to automatically open the sale after check-in with a new toggle. Viewing a sale from a reservation or customer details now opens in a full-screen modal.

Receipt printing preference are now set up to print in summary mode by default.

Revenue forecast in the app (for merchants with 3+ months of data and over 1,000 in revenue). Get a clear view of expected demand to help plan staff and ingredients. See forecasts for the next 7, 14, and 21 days, and track how this week’s actual revenue compares to the forecast.

Advanced revenue insights in the app (for merchants with 2+ months of data). Get a weekly breakdown of your last 30 days, including trends and a root-cause analysis.

Bookkeeping integrations: it is now possible to integrate with Moneybird, E-Boekhouden and Xero.

Customer communication languages: we’ve expanded and centralised how languages work across Reservations and all guest-facing communication.

Reservations

Service charges and discounts by area/table: you can now apply service charges and discounts to specific areas or tables. Use table and area filters to choose exactly where these settings apply.

Van Duijnen integration: view how much of each drink was poured versus what was registered on a sale directly in the app. This helps you identify differences per product and per day.

Kitchen Display configuration: added more flexibility when setting up the Kitchen Display. You can now filter tickets by status per device (for example, a device in the front of house showing only ready-to-serve dishes). You can also manage permissions so roles can only view or complete tickets where appropriate.

Waitlist view improvements: the waitlist view in Reservations has been separated from confirmed reservations, giving a clearer overview during busy service.

Twinfield integration: You can now connect Twinfield as a bookkeeping integration.

Improved sign-up flow: New users setting up Tebi can now pause onboarding and continue later. Their progress will be saved.

Localization for reservations: Service names and descriptions in Reservations can now be localized

Coming soon: the Inbox. Find and manage all your reservations messages in one place. See new messages come in, spot the highest priority items, understand what needs a reply and quickly respond with draft messages based on how your business runs. IN beta now → get in touch if you want to try it out.

Introducing advanced revenue insights in the app. We’ll share our analysis on what might be the root cause for the variations in your revenue over the past 28 days. A new analysis is created every Monday!

Coming soon: the Inbox. Find and manage all your reservations messages in one place. See new messages come in, spot the highest priority items, understand what needs a reply and quickly respond with draft messages based on how your business runs. IN beta now → get in touch if you want to try it out.

Introducing ‘Bundles’ in our app, a collection of products which can be ordered at once, with a single base price. These bundles can be set combos, like a 4 course menu or a breakfast deal. There’s a lot of flexibility to set it up, by varying the number of slots, products and within these options and/or modifiers.

In the dashboard, comparisons have been added when clicking into the charts to view each datapoint next to each other. Previously comparisons were only available as a summary metric.

Bundles can also be configured through our Back Office.

We’ve added a new integration with Crowdin, making Tebi available in even more languages. You can now use the app in: Čeština (CZ), Dansk (DA), Deutsch (DE), Deutsch (Schweiz) (CH), Español (ES), Italiano (IT), and Polski (PL).

Comparisons in the app: Enable period comparisons directly in the app dashboard, showing percentage differences and comparison data next to your current results. The comparison options and behaviour match what’s available in the Back Office, making it easier to track performance trends from your device.

Automatic retry of failed prep tickets: When a Prep station printer runs out of paper or briefly disconnects, the system now automatically retries printing once the printer is back online, no manual reprint needed. This ensures that no prep tickets are missed during service.

Revenue Forecast: you can now find a weekly revenue forecast in the Back Office > Insights. This early version helps you get a better idea of how your revenue might look for the week ahead. Previously, forecasts were only available for 7, 14, or 21-day periods.

Flexibility on gratuity (UK-specific): a new toggle has been added in the Back Office → Gratuity settings. You can now choose to enable or disable gratuity for both counter sales and service sales.

Dashboard → added chart groups and pinned charts. You can now customize your charts (e.g. switch between gross/net revenue or different order amounts) and change the chart period by clicking directly on a data point.

Reservations timeline → tables not assigned to any area will now correctly appear in the timeline.

Bad debt option → if a guest leaves an open amount on a sale, merchants can now mark the remainder as bad debt. This writes off the unpaid amount and closes the sale (sales → help closing this sale).

You can now send an email to a guest when their QR order is ready for pick-up (when a product linked to a prep station is finished). It’s also possible to enable tipping for QR ordering. Setup → QR ordering

(Test phase) You can now find a Revenue Forecast in the Tebi Back Office > Insights. We’re trying out this feature with which you will be able to get a better idea on how your revenue might look over the next 7 days, 14 days and 21 days. The forecast is only available for merchants with more than 6 months of data and at least €1k in processed revenue.

It’s now possible to fix a specific language for the reservations widget, instead of only using automatic detection. This setting is currently available in English and Dutch.

Tables that are not assigned to any area will now correctly show up in the reservations timeline.

Invoicing now supports gratuities (UK specific)

The dashboard on mobile has chart previews to give a better overview and, by tapping on a specific data point, you can go into deeper detail within a chart.

(UK only) Gratuities are now incorporated into the sale amount during settlement. These gratuities are applied on payment, and can be toggled off.

(UK only) The Gratuities that are now available in the app, can be created, edited, and deleted in the back office, just like service charges.

For reservations, you can suspend availability for multiple time ranges within a given schedule. For example, you can suspend availability for your lunch schedule for both ‘1-Oct to 31-Oct’ and ‘5-Nov to 10-Nov’.

Also on Reservations, you are now able to create waitlist entries directly from the back office.

Last release we enabled conflict management to help reduce the chance of overbooking or mismatched guests and tables; this was only available for a conflict of 2 parties, and now will be available for multiple conflicts (3 or more).

We’ve enabled the possibility to “Wait for orders to finish submitting” and “Wait for sale to synchronize before payment” in the settings, to make sure orders include all items added. *Bear in mind that devices need to be online (connected to a network) for this synchronisation to happen.

With less information needed upfront, it’s now faster to create reservations and walk-ins in the app

Apply filters by table or area for the digital kitchen display. When enabled, a ticket will only show if it is for one of the included areas or tables.

Improvements on the App dashboard: the table with source data for charts is now also shown on the app. You will also be able to change the metric you cant to see in a chart that has multiple metrics.

The app can now quickly load cash transactions older than 7 days.

Pin your favourite charts in the dashboard, so you can get to them without needing to browse through.

When you look at the detailed view of a chart by clicking on it’s title, you also see the table with the source data below. It’s now possible to go into details of the sales and reservations; when available, you will find a link to the items, inside of the table.

We’ve enabled a chart for you to see the “open order value” (orders that have not being paid) for a period of time.

For reservations, your customers can now join a Flexible waitlist. Instead of signing up for multiple time slots, they simply select a preferred time range in the widget. When a spot opens up, they’ll receive an email invitation to book.

We’ve updated the timeline for reservations in the back office. When you scroll it automatically becomes full screen (especially convenient when opening on a mobile browser). There’s also information enabled as you hover over the currently selected table and time, providing a better guidance when adding/editing reservations. Lastly, guest notes are now shown in the waitlist table in the back office.

You can now adapt your QR ordering menu based on the area where guests are sitting or for takeaway.

Conflict management is now available for reservations in the app timeline to help reduce the chance of overbooking or mismatched guests and tables

Choose which timer you want to see in the KDS, either when a course changes status, when it was fired or when the ticket was received

Choose to show or hide sale and tip amounts in the reservation history in the back office

Cash management has been updated to reduce the chance of making a mistake and to let you see a history of cash movements

Table and time selection when creating and editing reservations in the back office is now much cleaner and faster to use

Dashboard: Returning guest chart has been added based on how many times the same card is used for payments

No-show emails will now be sent for reservations without a prepayment

Fixed an incorrect prepayment amount sentence in reservation cancellation emails

Customer language can now be imported when doing a reservations import

The cancelation, refund and no-show actions in reservations in app now explain what will happen and ask you to confirm

Pre-configured gratuities are now available (limited to UK market)

Surcharges before discount will be enabled for the UK market

Reservation timeline now supports auto-scroll on drag

Table search now shows both suggested tables and the complete search

Reservations can now be created with prepayment requirements in the app

Pacing limits can now be set in app for reservations, including closing online availability

Customer search in reservations logic adjustment: first name hits rank higher

Ability to cancel reservations after the start time has passed. (Previously you could only no-show)

Conflict resolution in the reservations timeline in the back office

Comparisons in the Dashboard including single metric comparisons

Detailed view when clicking on a chart for all metrics in the dashboard

Integrations with bookkeping tools: Exact, Yuki, Odoo

New group size selector when creating and editing reservations in the back office

Customer search in reservations logic adjustment: first name hits rank higher

Tables are now automatically selected when creating a new reservation in the back office

New setting to define a maximum number of guests seated at the same time. Configurable in back office > reservations > advanced.

Duration, squeeze duration and “display end time” are now configurable on the schedule instead of on the service.

Using all the space available to display customer names in the reservations timeline in the back office

Dashboard improvements including prep station and reservation metrics + many smaller improvements

Search across multiple days for reservations, wait list and cancellation

Added pink as a new decorative colour in the app (used for sales grid tiles, reservations colour etc)

Waitlist and cancelled reservations are now included in the Reservations list. Toggle them on using the three dots in the list

Improved search for reservations now includes searching by phone number and email

Made a technical improvement to how prep orders are created to improve transmission speeds

Edit email address directly from the reservation in the Back Office

Ability to resend reservation confirmation email from the Back Office

Fix for group/custom tile to take over a tile that was previously occupied by an archived item

Printed prep station now has filters by hour and day for failed print jobs. This lets you skip day old print jobs that failed and are no longer relevant/

Fixed an issue with the gift cards menu in the Back Office

Updated the name of Reporting in the Back Office to Analytics

Updated dashboard in app with real-time insights on how your business is performing

You can now select the order of products in a prep ticket alphabetically instead of by order time

Fixed an issue with the admin lock screen ands screensaver

Fixed an issue which caused the red Not Connected banner to show sometimes after a device was started

Improved copy for the credit card guarantee used in Reservations

You can now adjust the duration of walk-ins.

Table selection now respects the minimum group size for each table.

Autocomplete helps you find existing customers when creating a new reservation.

Editing a reservation on the timeline no longer scrolls you to the top.

A new “Today” button on the timeline/agenda lets you jump straight to the current date.

The “Notes” field is now larger when creating or editing a reservation.

New fields available when creating a reservation: reference, color, and duration.

Table areas in the selector are now shown in the correct order.

Fixed an issue where creating a reservation by clicking on the timeline didn’t always work.

Timeline scroll position is now remembered when navigating back from the activity log.

Tables marked as not reservable now show a simple red dot instead of a full label.

Improved the reservation search in Back Office by clarifying the “next” navigation icon.

Fixed an issue where icons in the activity log appeared stretched.

You can now search the reservation list by phone number, table number, or service.

Floor plan area tabs can now be rearranged.

Discounts and surcharges in Sales now support decimal values.

Reservations timeline in app now contains insights for total seated guests

The history of changes to a reservations is now available in the app

Modifiers on printed prep tickets in Dutch now show an * rather than a +

Reordered the app menu: Analytics now sits below Operations

Updated the Invoices icon in the app menu

Fixed an issue with loading customers when creating Reservations in the app

Products cannot be changed to a gift card after they have been created

Emails are now sent to guests when they no-show for a reservation and their prepayment was not refunded or their credit card was charged

Added search to the Modifier Groups Back Office page

Made a number of improvements to the credit card guarantee for reservations including:

Advanced Floor Plan: The new, more powerful floor plan in the Tebi app to make it easier to manage reservations, sales and table capacity at a glance.

Add walk-ins and waitlist guests from the app. You can now create walk-ins or add guests to the waitlist directly when making a reservation in the app.

Smarter reservation creation. When creating reservations in the app, we now prefill details where possible to save time and reduce errors.

Create special events and exclusive parties with private services, which don’t show in the widget and are only bookable via direct link.

Fixed an issue with rendering emoji and other less frequently used characters in PDFs

Better error description for when no passcode is set on an iOS tap to pay device

Subsequent course does not auto fire after the first course was reopened

Fixed the ability to undo check-in from BO when “only create reservations” is enabled

Allow importing CSV for customers imports

Fixed an issue with prep ticket modifiers with quantities not showing the quantity

Keep track of additions, removals and ticket changes with the digital prep station events log.

Pin the summary panel on the digital prep station to keep track of the overall kitchen while working on individual tickets

Creating reservations in the app is faster and smoother including confirming customers before adding to a new reservation

Add emphasis and give your guests extra content with new text formatting options on service descriptions including bold, italics, dividers, lists and links.

Show message content in reservations activity feed

Reservation areas can now be prioritised in the Timeline in the Back Office. This will be reflected in the app Timeline.

Fixed: Sort highlighted services by date

Fixed: Required prepayment amount was not always displayed

Fixed: Don’t print “No notes” on regular prep tickets

Fixed: Also expire second reservation prepayment

Fixed: Tips only payments were not shown in the payments report

Fixed: Squeezing was not available across services

Inactive profit centers show up on product level when selecting prep stations

Inventory / QR ordering: ordered, cancelled during payment, order cancelled - inventory doesn’t go back to the original 50

Add or remove tags and categories, beyond the AI suggested ones, when using the enhanced products features.

Improved app menu navigation with features dived into clear working categories

Switch and then lock floor plan orientation which is helpful for mobile devices, handhelds and using tablets in portrait mode

Remove printer will clear all settings tied to the device

Service charges can now be added by staff users without permission checks

Occupied tables have a border to improve distinction between unoccupied and occupied tables on the table floor plan

New back office report: See labor costs and productivity in one report

Hybrid course firing: Automatically fire the first course then manually fire following courses

The ‘Pay selection’ button has moved to order actions

Modifier compact grid: Add modifiers using tiles across a quickly accessible grid, rather than via the list view

The Day Overview now includes information on expected payments

Add staff costs directly in the app

Rename a booking without changing the guest with reservation references

Screensaver for your lock-screen

Larger submit button on mobile when in service sale mode

Search for tables directly from the table grid

Improved clarity of walk ins in dark mode in the app

Fixed: Now able to add multiple note modifiers

Fixed: Can add customers fully via the Customer section in the app

Fixed: Product selections are shown after editing products in bulk in the back office

Fixed: An error while switching days in the day overview in the back office

Fixed: Revenue Insights date filter was not updating correctly

UK Merchants are able to order terminals and accessories

Labor costs reporting with Eitje

Preferred sales action shortcuts

New kitchen display layouts

App timeline editor now allows for changing durations and start time

App timeline can create reservations by pressing anywhere in the timeline

On small screens: tap the sales grid title to quickly switch between sales grid views

Reservations:

QR ordering

Product list: export and import includes other languages option now too

Archived products are removed from the sales grid

Archived products no longer appear in product modifier groups in the back office

Minor cosmetic changes to the integrations page

Fixed: the lock screen for a single device shows the lock button in the side menu

Fixed: Moving tables in sales now shows correctly in the timeline

In person gift cards: Sell and redeem gift cards at your business

Printed prep filters: Configure prep stations to print based on tables, areas, or products ordered.

Manage service and seating directly from the app with reservation timeline drag and drop.

Fill out missing information such as tags, reporting categories, courses, and prep stations with the new “Enhance products” feature available in both the product list and within individual products.

Upload a picture or PDF to quickly create all the products in your menus.

See what’s coming up with the reservations service breakdown.

Improved copy for takeaway pickup settings in the back office.

Split sales and cancelled reservations are no longer counted in covers data.

Improved prep station selection with multiple Profit Centers when creating a new product.

Colors customisation is now available for prep station statuses

Waitlist in app: Additional tab on reservation page where you can review the waitlist and invite waitlist guests to accept a reservation.

Reservations in app: Improve guests and groups summary - being able to see how many guests/groups are coming per service and per group size.

Added a toggle to the digital prep station to turn off re-ordering tickets in the prep station

Fixed an issue where products with 100% discount were not deducted from the inventory

Can now see invoices from over 90 days ago in the back office

Walk-ins, new sales opened on the floor plan/table grid, are now shown on the timeline on app (iOS and Android)

Fixed: When switching from list view to timeline view on Reservation page (and back) the date is the same.

Dutch translation in app: When a QR or prepayment is done on a sale, the payment on a sale is translated as: Online betaling

Digital Prep Station

Enhanced Day Overview

Pop-up for promotions

Reservation System

Table Management

Invoice Management

Takeaway

Reporting

General Fixes

Reports page has a design makeover and data is being immediately fetched when date range is selected/changed

Back Office has been completely translated to Dutch

Fixed a bug related to QR Ordering tipping

Increase the number of visible columns on a digital prep station

Improved table search when adding a table to a sale:

(when searching for ‘2’ it will list ‘2’,‘20’,‘22’ etc)

after selecting a table in a table group it will prioritise the other tables in the table group

Being able extend the time of a reservation or make it shorter (in the app)

Pacing limits can now be set to zero

Improved the design of the calendar in the back office

Text on images in the reservation widget is easier to

Copy change in Sales: ‘Add/remove discount’ has changed to ‘Apply sale discount’

Preference: Now you can hide note modifiers from receipts

Configure auto-lock at the device level rather than account level, allowing certain devices to remain unlocked (eg for Prep stations)

Improved page design for ordering new terminals

Fixed: Services with partial hour lengths will now be displayed correctly in the BO

Smarter creation of reservations based on use of tables, table groups, areas overlapping etc.

Adding notes to reservations in Tebi app

When guests check in early, the reservation is moved forward. The length of service stays the same. This is not relevant for late reservation but creates more gaps and options for walk-ins.

Showing previous reviews in app

You can now change the copy on the widget button label

Reservations

All reporting pages in the Back Office have a better design and UX

Back Office is translated to Dutch

Reservations

BO Sales: Pagination for Sales works when filter is applied

QR Ordering: note length limited

Customer: searching names is no longer capital letter sensitive

Incorrect Payment Expiration bug

Table opening on multiple tables in app, now shows in reservation list as such

Excess/only tip amount messaging updated

Store preferred language per customer and send emails in their preferred language

Reservations:

View revenues for the last week

compare it with the week before

Select/deselect groupings

Select/deselect metrics

Change sorting

Close/open page and user selections (dates, groupings, metrics, sorting, comparison) are persisted

known bug: Don’t unselect Product grouping

Fixed: Browsing transactions from Day Overview now displays content correctly.

Fixed: Item grid no longer clips off the top on iPads running iOS 18.

Fixed: Overdue invoice status no longer updates to “sent” when reminders are dispatched.

Sending all invoices: A warning should appear for customers without an email address.

Invoicing: Multi-select now possible across various statuses.

Invoicing: “Last updated” column replaces the “closed” column.

Table openings across multiple tables in the app now display correctly in the reservation list.

Inventory tracking accurately accounts for items with 100% discounts.

Sales grid: Unavailable and archived products are now displayed distinctively.

Manually close invoices paid by bank transfer (or another payment method) by marking invoices as paid externally

Improved loading reservations and customers in the app when an account has large numbers of reservations

After merging sales, manual firing of courses possible

Auto locking does not happen when in a prep station

Filter invoices in the Back Office

Fixed a number of back office Dutch translations

Adding profit centers in the BO

Reservations

Improved payment failure message for service-sale mode

New metrics available for Revenue insights:

QR table ordering: customers can now see their table number when they pay for their order

Editing customer details is now available in the back office

Available / unavailable have been added to filters in the app

Jpeg files are now supported as a floor plan image

Fixed an issues on iOS where sales became invisible when moved ‘off’ the floor plan

When creating a user in backoffice, show on login is not enabled by default

Updated the graph colors in Revenue Insights

Improved the table availability algorithm to preference single tables not in table groups

Improved search in the Help Center

Fixed an issue when uploading larger amounts of product

With the new Revenue Insights dashboard available in the Back Office you can see which products are selling, which categories are popular and which days are busiest. It has plenty of ways to segment the data and includes graphs, comparisons and filtering by search.

Dashboard brings your business metrics to the palm of your hand. See revenue, product sales, reservations and more by day, week or month (this replaces the Insights feature previously available on Android).

Fill more empty tables with reservations squeezing. Guests are offered shorter reservations to fill gaps in your schedule to maximize covers when you are busy.

Stop taking reservations when service begins with same-day reservation cutoff time.

Improved the order and grouping of tables when selecting a table in a sale.

Adjust the order of products in a modifier group by dragging and dropping the products in the Modifiers field in the back office.

Reservations can now use a two hour interval.

Added an error message when activating tap to pay and lock screen is not enabled.

Fixed: When you have multiple accounts, now prevented from signing in to the wrong account in the Tebi app on a terminal

Fixed: When a single product was in a course and it was removed, the second course would not automatically fire

Fixed: The reservations counter in the app which included canceled reservations

Digital prep stations now include an overview mode to see tickets from all prep stations in one screen

Avoid skipping the tipping screen by setting tipping requests on terminals to only occur when a payment is above a certain amount (eg only ask for tips for payments above €20)

If you have multiple Tebi accounts you can now quickly switch between accounts on your personal devices

QR ordering has had a face-lift with more visible search, larger buttons, more reliable image scaling and many other small tweaks

Fixed a number of issues that caused some incorrect values in the Day Report

Added ‘Reporting Category’ to filter options in product list in the Back Office

Made it more obvious when products will be archived as a result of an import

Fixed a bug which caused incorrect table order in some table selection screens and on the table grid

Reservations without tables now show in the ‘No tables’ section in the back office

Clear sale option will not be shown if there are payments on the sale already

Payment button on the sales screen now shows when a payment is in progress

Made a number of fixes and improvements to the floor plan editor

Fixed an issue with the table assignment algorithm in reservations which caused inappropriate selection of table groups

Reservation end times are now shown in the app

Keep on top of your popular products with sales volumes now shown in the back office. Available in both the product list and in more detail when opening a product.

Select a default sales modes for your account and use this to quickly switch sales mode for all devices at your business

See the number of guests and groups for the day in Reservations in the app (Tap the three dot menu, then Overview)

Pin login now clears after an incorrect entry

Ability to change duration of an individual reservation in the Back Office

You can now preview your QR Ordering menu in the Back Office

Fast and digital receipts: Automatically show a QR code (or have the customer enter their email) on your payment terminal after a payment.

Better numbers quicker: Map incomings and outgoing to your accounts and download a full export for your bookkeeping. Plus give access to all the right numbers with the new user role: Accountant.

Easily see how many lattes have oat milk and how many have cow milk with customisation colors per product and modifier in the prep station.

Make quick changes to many products from the back office with the option to select multiple products and edit at once

To have Tebi always at hand, we’ve hidden the Android navigation bars on terminals. Go to Settings > Close Tebi to exit the Tebi app on the terminal.

QR Ordering now listens to your inventory levels meaning you’ll never sell out

If you use counter sale mode, you can now easily take a QR payment when card payments fail which is helpful if your connection drops out mid sale

Edit discounts and surcharges have moved from Tools to Settings in the Back Office

Edit payment settings has moved from Tools to Settings in the Back Office

You can now select multiple products in a sale and add notes and product modifiers to them in one go

If you are selling and then making products on one device, now you can keep sales open after payment with the setting ‘Show closed sale after successful payment’ in counter sale mode

Modifier groups in the Back Office now show tags related to them

Time stamp added to downloaded reports

Sales with prepayments and partial payments can now be booked as an Invoice

Profit centers are the new way to handle multiple configurations in a single Tebi account. Per profit center you can set up a floor plan, kitchen preparation routing, reporting and more.

Create and manage prep stations and coursing straight from the Back Office

Tebi now works with the Mr Einstein HR management system, sending revenue information from Tebi to the Mr Einstein dashboards and reports

Added the ability to refund a reservation from the Back Office after the reservation has taken place

Product filters in Back Office (filter on prep station, tax and tag)

We made a number of under-the-hood rewrites to the Tebi inventory system to make it faster, easier to use and more reliable

Fixed a bug that was blocking refunds of ecom payments (QR payments)

There is now a new design for some tables and backgrounds throughout the Back Office

Take payments from your Android phone with Android Tap to Pay available now to Tebi Payment customers*

Adjust inventory on the floor: Quickly add inventory or mark items as out of stock by long-pressing sales grid tiles in the Tebi app

Secure screens and keep track of who is doing what with quick login and auto-lock out

Upload products and modifiers in the back office with a new preview of all new and adjusted products

Easily refund reservation prepayments after the reservation time has passed

Include card payment details on your receipts by going to Settings > Printing > Show payment receipt

The Tebi app will now ask for confirmation before applying bulk updates

Fixed an issue with the Tools section giving an empty page when opened

Fixed a number of quality of life issues with QR Ordering and Reservations

Improved how text is displayed in the app on phones and terminals

Fixed timestamps for invoicing

Made a number of small quality of life fixes for the iOS app

Renamed of modifier groups in Dutch in the app and back office: Previously named modificaties & aanpassingsgroepen, they will be changed to modifiers, modifiergroepen, notitie-modifiergroepen & product-modifiergroepen.

Covers - Add the number of customers to a sale and use the covers report to see average spend per customer. If you’re using reservations it takes the number of guests into account automatically when a reservation is checked in.

New floor plan editor - You now have full flexibility to design and manage your floor plan from the Tebi Back Office. From adding tables and areas, to picking colors and adding backgrounds, you can quickly make changes to your floor plan by going to Settings > Floor plan in the back office.

Print tickets from the digital prep station - Now you can keep the kitchen (or bar) digital but still print tickets when you are loading up trays to serve guests. Read more about this hybrid digital and printed prep station here.

Tebi forum - Got burning questions that need an answer? Have tips and tricks for tweaking Tebi? Jump onto the Tebi community and see what’s being shared. Tebi staff will be there as well to help out and quickly answer questions.

Fixed a bug that caused QR menu sections to be combined when rearranging these in the Back Office

The name of the Prep Station in Dutch has changed from Keukendisplay to Prep Station

Improved the display on phones to limit the amount of text shown in headers

Improved the totals copy in the Sales screen when a discount had been applied in a sale

Tap to Pay will now be selected as a default payment method when enabled on a compatible device

Improved the look and feel of the reservation widget

You can now easily adjust inventory and mark products as out of stock by long pressing tiles on the sales screen

Make changes in bulk in the Tebi App using selection mode. Available on most tables in the app by long press or using the 3-dot menu.

Export & import your customers from the back office

Seating: order allocations per table seat

Table Grid will now show sales that extend across multiple tables

We’ve added more filters and sorting to the product list in the Tebi App including tags, courses, prep station and more

Automatically redirect customers back to your website after they’ve made a reservation. Use a custom URL to keep track of success rates in your analytics tools

When customers give you a great review after a reservation you can now prompt them to leave a review on an external review sites such as Google Maps or Trip Advisor

No more @gmial: Customers now see a subtle prompt to check their spelling if an email address looks incorrect when creating a reservation

Fixed an issue where QR ordering would ask for unnecessary contact details when seated at a table

There is now an additional confirmation when canceling reservations from the back office

After a booking the confirmation page will show where the reservation email will go

The product page in the Back Office has extra details on how a product is used within product modifier groups

The QR menu shows product images and has new, more tappable order buttons

Manual course firing has come to printed prep stations! This prints a full ticket with the whole order first, then individual courses when they are fired

Skip the Back Office and create discounts and surcharges directly from the Tebi App. Go to Products, tap the 3 dots, and open the discounts or surcharges. Of course this section is protected if you are using user roles and the lock screen

Reservations: time slots with end times are now shown in the widget and in confirmation email

You can now easily create new categories when adding products in the Back Office Product List

On the user access screen, it is now clearer which user is selected when entering a pin code

Fixed a number of small bugs on the payment settlement screen

Inventory bookings work on terminals when they are set to write-only (festival) mode. Any features related to stock will not be visible.

Easily split sales by the number of guests and have the payments prompted one after the other

Sales on the floor plan and table grid now show a yellow border after 20 minutes of inactivity and a red border after 30 minutes of inactivity

Make your terrace more international with the ability to add multiple languages to your QR ordering store

When creating an invoice from a sale you can now add a note for your customer directly from the app

Use the Sale Name to keep information about sales and customers clear and separate

Toggle whether to show or hide product and sale notes on receipts

It is now possible to refund tip payments via the app

Longer invoices extended to multiple pages when longer than a single page

Automatic refund prepayment on expired reservations

Invoicing: Create invoices straight from the POS. Take payment in store, online or via bank transfer in your bookkeeping system

Reservations on the Table Grid: Manage reservations placements and see at a glance when guests are due to arrive

Customers will now receive a confirmation email after a successful QR order

Allow payment before and after QR ordering per area

Easily configure and turn on or off QR ordering in the Tebi app

Sales not allocated to a table are now shown in the Table Grid

The staff member who created a sale can now be shown on tickets in the digital prep station

Sale notes are no longer added to digital or printed receipts

Back Office: Products no longer under Tools

Manual course firing

New product and modifier list in the back office

A single QR code can now be used for pay after sale and pay before service

You can now see order numbers in QR ordering receipts

The symbol denoting a modifier in a printed prep ticket has changed from a confusing ’+’ to a dot

The staff member who created a sale will now appear on prep tickets

You can now select whether you want to use Android system navigation

Theme will now use the system default for deciding light or dark mode in the Tebi App

Bug: You can now deselect tables from sales in the app

Bug: PDFs now support non-Latin characters (eg Chinese or Japanese scripts)

Bug: Products added to a modifier group via tags will now show correctly in QR ordering

Create and manage your sale with the new table grid - a better way to work in larger venues with many tables and locations

Want to see how busy things are? We have added a new graph to the Back Office Dashboard which breaks down the day’s ordered versus paid revenue per 15 minutes or per hour

Quickly rearrange seating plans with the addition of drag and drop in the Timeline for Reservations

Switch user accounts much faster with an updated pin login screen

Fixed an issue with the QR ordering drop down when a product had multiple modifier groups

Fixed an issue with loading the day overview with poor connection

The Tebi app now shows reservation notes on small screens

Sounds have arrived! Enable sounds to hear a notification from the prep station when you receive new orders

Collect reviews from customers that made a reservation

New dashboard in the Back Office showing the amount and value of orders per day by 30 minute blocks

You can now manually transfer the staff user who is responsible for a sale to another staff user

Returning guests are now highlighted in the reservations list in the App

Prep tickets now show the customer’s phone number for Takeaway orders

Reservation tables (and therefore capacity) is now updated if you move a sale from one table to another

You can now select and change tables in a sale

Charging to customer account will automatically select open accounts rather than creating a new account

Message back and forth with customers after they have made a reservation. You can also save internal notes which will appear in the prep station and sale.

In the App, customer profiles now contain insights about past sales, spending and the top 3 products they have purchased. Use this to learn more about your customers’ preferences and help tailor your service experience.

Reporting has been relocated from Tools. You can now find it in the left hand menu in the Back Office.

The Current Day page in the Back Office Tools has also moved to Dashboard.

When viewing a reservation in the app, you can see information about past visits for the customer, helping you provide a more personalised experience.

Use an order number instead of a customer name when quickly processing sales. This appears in the sales screen, on receipts and in prep tickets.

Reservations now account for walk-in tables when determining availability meaning a sale created in the app will block the related table from being reserved.

We want to hear from you - vote for your favorite upcoming features straight from the Back Office.

Make it a requirement that every sale is allocated to a table, reducing the chance of mishaps around floating sales.

Ask for table numbers when creating sales. Useful when taking sales from a mobile device, for example when out on a terrace.

Automatic course firing - courses are automatically fired as the previous courses are completed

Added notifications when there are connectivity problems - Banner notification when device has no connection to the internet - Banner notification when the connection is ‘flakey’, with multiple short disconnections within a few minutes

Added notifications and menu alert when a device is managing printers

Updated the Back Office and App to match Tebi’s brand color scheme

Generate reports for an entire group of accounts if you have reporting access to multiple Tebi ledgers

New and improved onboarding and creation of new accounts (from industry selection & revenue size to setting up your account)

Major updates to reservations to make it easier and faster to get set up

Added the Day Overview to the Reporting section in the Back Office

Increased the size of the time on printed prep tickets

Added a setting in Preferences in the app to turn off manual card payments

Day report updated with: - Number of sales - Average value per sale (incl. Tax) - Average value per sale (excl. Tax) - First order time - Last order time

Fixed a number of display issues with light mode

Fixed a bug that was blocking refunding no-show prepayments in app

Fixed an issue with incorrect labels when creating product modifiers in the app

Users who closed a sale or submitted an order are now shown in the User Overview report

Customer account values are now shown in the Day Report

Improvements to the payment cancellation flow

If no response is received from the terminal after pressing cancel on the tablet, the tablet will assume the cancellation has gone through

Ability to see and cancel in-progress payments from the settle screen

Stability improvements

Made some stability fixes to login/authorisation

Added additional columns for buying price in the Product Report

Fixed an issue where prep tickets were not being created after QR orders

Fixed an issue where sales would briefly appear in the app when a reservation was being made

Complete daily agenda. Always be ready for the day ahead with a full daily agenda and timeline of upcoming reservations.

Share info between reservations and POS. Customer notes about allergies and preferences are sent automatically to your kitchen, reducing double work and possible mistakes

No more switching between apps. Check-in customers directly from the Tebi app with a table pre-assigned and their pre-paid amount already deducted from the sale.

Quick setup. Add the Tebi reservation widget to your website, designed to maximize your covers without overwhelming your business.

Reservation prepayments. Reduce no-shows by asking for prepayments and setting automated cancellation windows.

Waitlisting. Ensure you’re always at the right capacity with a waitlist that works in house and online.

And plenty more to help you plan, optimize and manage your reservations

The product report now has an additional option which you can select to show the report grouped by or without modifiers

You will now see a warning if the tip amount exceeds the sale amount when doing partial payments

Minor cosmetic improvements to customer details

Improved feedback message when a receipt can’t be printed

Fixed an issue with the layout of receipts printed by dot printers

Improved the QR code payment experience

Improved the UI when deleting a title from the sale screen

Disabled the possibility of uploading an image on the terminal for the CFD feature

Added a tool to check the nature of your internet connection. Now available from Help & Support screen in the app

Improved the UI of the Activity screen

Renamed ‘QR Payments’ to ‘Online payment’ in Sale Details

The Tebi back office is now available in Dutch!

Performance and quality of life improvements

Tebi enables you to report an issue with a sale. Select a closed sale and tap the 3-dot menu icon to Report an issue… with a simple tap. Once you flag the issue, our support team will provide swift assistance.

Minor improvements to the onboarding flow

Fixed an issue in which it was not possible to create discounts from the back office

Improved the information when you experience connectivity problems while accepting a payment

Fixed some UI bugs in the sales list

Fixed a bug in which paying the remain products after a partial payment would leave an open sale in the floor plan

Keep a clean floor plan by registering your customers (regulars and businesses) in the customer directory

Account for the revenue of your customers’ sales the same day you make them

Improve your cashflow and automate reminders: email the sale receipt/invoice to your customer

Offers to your customers different ways to pay you in time: choose between a payment link, cash or card payment at location

In the sale screen, in the selection view you can now add and remove products

Improved the selection view so you know when operating payment on selected products or services

Improved the feedback page when a QR payment is successful

Cosmetic improvements to the day overview

Resolved an issue related to the display of sales after splitting and canceling a payment

Fixed an issue where cash drawers were not opening automatically

Fixed an issue with column headers when exporting data from back office reports

Fixed an issue causing reports to timeout when using longer timeframes

A number of performance and quality of life improvements

Make a copy of a product in the app and back office. In the product list in the Tebi app, tap the 3-dot menu and then ‘Make a copy’. From the back office, select the product you would like to make a copy of and proceed.

Apply modifier groups via tags. For example, as a cafe you can apply the modifier group ‘milk types’ to all your products with the tag ‘coffee’ rather than adding this one by one.

Nobody likes to wait to pay a bill. Now you can print receipts for customers, drop them at their table and have them pay via QR code while you serve others. It cuts the customer’s wait time and saves you staff time!

You can now hide free products that you don’t want showing on receipts. Think chef’s comps, speed prompts to the kitchen or other non-chargeable items. For products with a price of 0, there’s now a toggle in the app to ‘Hide product on receipt’

Improved history view. You can have a chronological view of what happened to a sale by tapping on the 3-dot menu and then View history. Now you can see if products moved from and to another sale.

Performance improvements and bug fixes

Improved Day Overview: The card payment section, both in-app and back office, now show a breakdown of the card payments registered by Tebi and by the payment terminals to help identify potential card differences

Short on staff and want to speed up payments? Add a QR Payment code on your receipt and let your customers pay by themselves

You can now use discounts with QR payments

If you need help you can now go to Help & Support and message us directly from the app

You can now choose to ‘export data’ from back office reports, removing headers and other extraneous formatting to make it easier to analyze data

Fixed a bug that was causing incorrect cash counting

The Tebi playground now has templates! Download the Tebi App from the Google Play Store and tap to ‘Try Tebi’ to familiarize with the app and its features for your cafe, restaurant, and shop!

Fixed the QR Payment success screen as it had copy about collecting their order

Fixed a bug where favourite users would not appear in access management check on some screens

Fixed an issue with double bookings in cash management on specific accounts

Changes to image display when uploading images on CFD

Reduced the chance of mis-tapping ‘Clear sale’ by adding spacing and moving its position in the list

Reduce customer disappointment by keeping track of how many products you have available

Always know how much inventory you have on hand, how much is invested in it and how much you could sell it for

Accurately track the margins of your products with a full suite of purchase costing tools

Easily understand when and which products you need to restock

Improve your demand forecasting with sell-through rate reporting The first set of early-access inventory features focused on setting up and selling with inventory will be ready in the coming weeks. We’re eagerly looking for a number of businesses to try out these early features and give us feedback on what else is needed.

Added the QR Code payments amount to the Day Overview & Day Report

Bug fixes and improvements on the card and cash difference in Day Overview & Day Report

Improved the No-Show experience for prepayments. You now have more flexibility to refund or charge customers if you have taken a prepayment and the customer does not arrive for their booking.

For those of you using permissions: a manager will need to provide their PIN to authorize the removal of submitted products. This is prompted when the staff member tries to submit the sale.

Added an additional type of terminal that you can order via the Tebi back office: Verifone P400.

You can now remove images of products directly from the app interface. Upload and remove an image by accessing the product details.

Removed the swipe to delete in the sale as it was too prone to accidental deletion.

Added extra flexibility when printing prep tickets. Now you have the option to print a single prep ticket for each product within an order.

Improved the area creation in the back office: the second area you create has the same size of the first one.

Added a way to increase text sizes on printed prep tickets. Go to Settings > Printing > Printer selection and adjust each prep station

Improved the layout of a printed receipt. It indicates the payment method now

Fixed a bug in which floor plan images would fail

Fixed a bug in Modifier Group where the app would crash

Added the app version number in the login screen