Skip to main content

Import gift cards

Were you using a different gift card system in the past and want to import these cards into Tebi? You can import gift cards one by one, or request a bulk upload for larger volumes.

Import a single external gift card

  1. In the Back Office, go to Gift cards

  2. Click Import

  3. Fill in the code that you previously issued to the customer in External gift card code

  4. Fill in the Balance on the gift card and the Expiry date

  5. Click Save

Note: You cannot edit the gift card details after saving.

Bulk upload

If you have a large number of gift cards to import, reach out to [email protected] to request a bulk upload.

Upload a CSV file with your gift card data. The file must contain columns for external_id, balance, currency and expires_at.
Optional columns: customer_email, customer_first_name, customer_last_name, customer_phone.

Note: Make sure there is a column of email addresses if you want the buyer of the gift card to receive an email with the newly created gift card code.
Bulk upload

Removing gift cards

If you imported a gift card by mistake, or there is another reason you want to remove it, reach out to [email protected]. Non-imported gift cards cannot be removed.

Important: By manually importing gift cards you are creating monetary value. Make sure you have received payment for a gift card before importing it.
​

Note: make sure there is a column of email addresses, if you want the buyer of the voucher to receive an email of the newly created gift card code.

Related Articles
Did this answer your question?