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Redeeming gift card

How guests can redeem gift card and how to accept them as a payment method

Apply a gift card to a Sale

  • In the Tebi App > Sales, open the sale you want to redeem the gift card on.

  • Click Pay

  • At the top, select the payment option Gift card

  • Enter the code that the customer has provided

  • This will deduct the amount of the Sale from the gift card

  • If there is more value left on the gift card - they can use it again at another visit

  • If there is not enough value on the gift card to complete the sale then you can use another payment method (e.g. card or cash) to pay for the remaining amount

Apply a gift card to a Reservation

Customers can redeem gift cards when making a reservation that has a prepayment

In the Tebi Back Office, go to Gift cards > Settings, and toggle on the option to “Carry gift card balances from reservations to sales”. As soon as you do, when guests add a gift card to a reservation, any balance on the gift card will be used automatically when they are checked in.

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