Tebi

Set up and troubleshoot terminals, printers, screens, and cash drawers.

Hardware

Order hardware from the Tebi Hardware Store

Browse the Tebi Hardware Store

Recommended hardware list

Compare terminal models and choose the best option for your business, workflow and set-up.

Choose the right terminal for your business.

Order terminals and accessories, and see how you pay for them.

Order a terminal and accessories

Choose, order, and receive your terminals and other hardware.

Order your hardware

Keep your payment terminal in good condition with these tips on charging, cleaning, storage and avoiding tamper alerts.

Best practices for storage and maintenance

Get your terminal ready to take its first payment.

Setting up a payment terminal

Set up your terminal

All supported printer models to use with Tebi.

Check supported printers

How to connect your printers with different network connections

Connect your printers

Set up your printed prep stations

How to set up printers to print receipts and customize them

Print your sales receipts

Buy printer rolls

Connect your printers and get your kitchen ready to fire tickets.

Set up printers & prep stations

Order printer rolls for your terminal

Add a customer-facing display (CFD)

Allow customers to choose an option for a receipt on the terminal after payment by setting up the Customer-Facing Display

Show receipts after payments

Set your payment preferences

Connect a cash drawer

Follow these steps if you are using a Elo Touchscreen

Set up the Elo Touchscreen

Set the display and notification settings recommended for running Tebi.

Configure your Samsung tablet

How to install the Tebi App on your devices

Install the Tebi App on your devices

Fine-tune receipts, displays, and device settings after setup.

Configure your devices

Understand what happens when a prep ticket fails to print.

Printing errors

Work through these checks when a printer stops printing.

Fix a printer that won't work

Troubleshoot your terminal

Understand terminal error codes

Fix a cash drawer that won't open

Back-up payment methods

Quick fixes for printers, terminals, and cash drawers.

Troubleshoot Hardware

Contact Support

Tebi Status

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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