Manage reservations
Run reservations during service — view, create, edit, check in, and handle pacing or the waitlist.
11 articles
- View reservationsFind today's reservations, search past or upcoming bookings, and switch between list, timeline and floor-plan views.
- Create a reservationAdd a manual reservation in the Tebi App during service or in the Back Office for advance bookings.
- Create a walk-inA walk-in is a guest who arrives without a reservation. Create one quickly from the Tebi App to track occupancy.
- Edit a reservationChange a reservation's start time, group size, table or notes. Guests are emailed when key details change.
- Check in a reservationMark a guest as arrived so the table shows as occupied and you can open a sale on it.
- Check in a guest - start to finishThe full flow from a guest arriving at the door to the payment being closed — step by step.
- Manage your waitlistAdd guests to the waitlist when you're full, and notify them automatically when a spot opens.
- Manage day limits during serviceAdjust pacing, day limits and stop reservations in real time from the Tebi App during service.
- Use the Reservations InboxManage all guest messages linked to reservations from one centralised inbox — reply, set internal notes, and route to prep stations.
- Block a table from online bookingsPrevent online guests from booking a specific table — useful for private parties, maintenance, or walk-in-only sections.
- View guest allergies and dietary preferencesGuests can share allergy and dietary information when booking. Find out how to view and use this information in the Back Office and Tebi App.