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Create a walk-in

A walk-in is a guest who arrives without a reservation. Create one quickly from the Tebi App to track occupancy.

Walk-ins are guests who arrive without booking ahead. Creating a walk-in in Tebi lets you track who's seated, count against your pacing limits, and open a sale on the table — same as a regular reservation but without the advance details.

In the Tebi App

  1. Tap Reservations › Walk-ins › +.

  2. Enter group size.

  3. Optionally enter a guest name (handy for calling the table at hand-over).

  4. Tap Assign table or use the floor plan to pick one.

  5. Tap Save — the table now shows as occupied.

Show walk-ins in the reservations list

By default, walk-ins appear in your reservations list alongside booked reservations so you have one unified view of who's in the venue. If you'd rather keep them out of the main list:

  1. Go to Tebi App › Menu > Settings > Preferences

  2. Toggle off Show walk-ins.

In the Back Office

Less common but possible:

  1. Go to Reservations › Agenda › +.

  2. Set status to Walk-in and fill in the rest.

Note: Walk-ins count against your pacing and day limits the same way reservations do. If a service is at its pacing limit, you'll see a warning before the walk-in saves.

Tip: For very busy nights, set up a Walk-in only zone in your floor plan that's blocked from online bookings. Reserved tables stay reserved, walk-in tables stay walk-in.

Need more help?

For the full flow from arrival to payment, see Check in a guest — start to finish.

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