Reservations
From setup to seating - manage bookings, the waitlist, and the widget.
29 articoli
Set up Reservations
Configure services, schedules, floor plan, and rules for accepting bookings.
- Imposta servizi e orari per la disponibilitàCreate services and schedules so guests can make bookings through your reservation widget.
- Export your reservationsHow to download your reservation data as an Excel or CSV file directly from Back Office.
- Configura una planimetria della sala per utilizzare con le prenotazioniÈ necessaria una planimetria della sala per utilizzare le prenotazioni con posti a sedere al tavolo. If you don't use table seating, you can set up reservations to skip table…
- Pacing & Day limitsPacing controls how fast guests arrive across time slots. Day limits let you override pacing for a specific day, area, or service.
- Priorità di assegnazione dei postiDefinisci quali tavoli e aree dovrebbero ricevere prenotazioni per primi. Vuoi riempire la terrazza prima di accettare prenotazioni all'interno?
- Reservation LocalisationShow your reservation services, widget, and confirmation emails in multiple languages so international guests can book in their own language.
- Communication settingsCustomise the emails Tebi sends to guests, and choose which email notifications you receive yourself.
Get bookings online
Set up your widget, Google booking, and other ways guests find you online.
- Imposta il widget di prenotazionePersonalizza e installa il widget di prenotazione Tebi sul tuo sito web.
- Implementa il Widget Tebi sul tuo sito webStep-by-step instructions for adding the Tebi Reservations widget to your website, including WordPress, Squarespace, and Wix.
- Marketing through the widgetMeasure widget performance, track bookings as conversions, and promote reservations on your website by connecting tracking tools to your reservation widget.
- Optimise your Google Business AccountAdd reservation links, Booking buttons, and Google Posts so guests can find and book your restaurant directly from Google Search and Maps.
- Set up Reserve with GoogleFrom July 14th, Tebi supports Reserve with Google, letting guests book a table directly from Google Search and Google Maps without leaving the platform.
Manage reservations
Run reservations during service — view, create, edit, check in, and handle pacing or the waitlist.
- View reservationsFind today's reservations, search past or upcoming bookings, and switch between list, timeline and floor-plan views.
- Resolve reservation conflicts when moving tablesWhen moving a table causes a booking clash, Tebi shows the conflict and gives you controls to fix it — without anything changing behind the scenes.
- Create a reservationAdd a manual reservation in the Tebi App during service or in the Back Office for advance bookings.
- Create a walk-inA walk-in is a guest who arrives without a reservation. Create one quickly from the Tebi App to track occupancy.
- Edit a reservationChange a reservation's start time, group size, table or notes. Guests are emailed when key details change.
- Check in a reservationMark a guest as arrived so the table shows as occupied and you can open a sale on it.
- Check in a guest - start to finishThe full flow from a guest arriving at the door to the payment being closed — step by step.
- Manage your waitlistAdd guests to the waitlist when you're full, and notify them automatically when a spot opens.
- Manage day limits during serviceAdjust pacing, day limits and stop reservations in real time from the Tebi App during service.
- Use the Reservations InboxManage all guest messages linked to reservations from one centralised inbox — reply, set internal notes, and route to prep stations.
- Block a table from online bookingsPrevent online guests from booking a specific table — useful for private parties, maintenance, or walk-in-only sections.
- View guest allergies and dietary preferencesGuests can share allergy and dietary information when booking. Find out how to view and use this information in the Back Office and Tebi App.
Guests & prepayments
Everything guest-facing — emails, prepayments at booking, and reviews after the visit.
- Quali email ricevono gli ospiti?Un riepilogo di ogni email che Tebi invia agli ospiti riguardo alla loro prenotazione, dalla conferma della prenotazione alla richiesta di recensione.
- Reviews after reservationCollect feedback from guests after their visit and encourage them to leave reviews online.
- Reservation prepaymentsSecure reservations and reduce no-shows by collecting a prepayment when guests book.
Troubleshoot reservations
Quick fixes when a slot won't book or a setting isn't behaving as expected.
- Risoluzione disponibilità prenotazioniSe il tuo widget non mostra disponibilità per una data o un orario che pensavi fosse aperto, usa lo strumento Risoluzione problemi per scoprire perché.
- Perché uno slot non viene visualizzato?Motivi comuni per cui il tuo widget non offre un orario previsto — e come risolvere ciascuno.