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Close a sale on an invoice

Bill a guest later by closing their sale on a new or existing invoice from the POS.

Not every guest pays at the table. When a guest gets billed later, close their sale on an invoice from the POS. Watch the video, or follow the steps below.

Close a sale on an invoice

  • On the POS, go to Sales and open the sale.

  • Tap Pay, then select Invoice at the top of the payment screen.

  • Tap the Customer field and select the guest's profile. Make sure the profile has an email address, because that's where the invoice is sent. For a new guest, tap New Customer and add their email address.

  • Choose New invoice or Use existing.

  • Choose Issue invoice now or Defer sending invoice.

  • Optional: add a Note for customer. It shows on the invoice.

  • Optional: enter a Tip if your guest left one.

  • Tap the Invoice button. The sale is closed in the sales list.

Choose the right options

  • New invoice starts a fresh invoice for this guest. You can give it a name.

  • Use existing adds this sale to the guest's open invoice, so all their sales are billed together. Use it for a regular who pays monthly, or to track a prepaid amount.

  • Issue invoice now makes the invoice final and requests payment from the guest straight away.

  • Defer sending invoice saves the invoice, so you can keep adding sales and send it later.

  • Invoices have no cut-off date, so you can keep adding to an open invoice after the end of the month.

Find your invoices

  • On the POS, go to Menu and select Invoices under Management.

  • Open invoices haven't been sent yet. Sent invoices are waiting for payment, and overdue invoices are past their due date.

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