How customers are created in Tebi
Customers are created and used through Tebi to help you manage and provide service. Customers are created in the following areas:
Added manually in the POS
Created when booking a reservation or signing up for the waitlist
When making a QR or Takeaway order
Customer information
Customers provide specific information about themselves including:
Name
Email address
Phone number
Whether they are a business or individual
Identification numbers such as tax IDs
What this information is used for
POS
Customer names are shown on sales when they are added manually or via reservations
Email addresses are used when sending receipts via email
In some countries, identification information is required when sales meet specific criteria
For example, in Spain when a sale is over €3000, a tax identification number is required
Reservations
Customer names are shown throughout the reservation and waitlist features
Email addresses are used to communicate with customers about the status of their reservation
Phone numbers can also be used to communicate with customers outside of Tebi
QR ordering and takeaway
Customer name and email address are used to communicate with guests about order statues and to provide receipts