Skip to main content

Sales menu

In the Tebi App go to Sales > Open a Sale and click on the three dots in the top right corner

Menu option

Functionality

View customer

Tap to view customer details like: contact information, open account details, insights, and top purchased products.

Apply discount

Apply a discount to the entire Sale through this option. *To apply a discount to the products, see the sections below on order actions.

Print receipt

Tap to print the receipt for this order.

View digital receipt

Tap to view the digital receipt for the order.

Merge sale

Tap to merge this Sale with another Sale.

Newest below

Arrange the order in which products are shown, newest below or newest on top.

View history

Tap to view the order history, including products ordered and payments made.

Switch to order view

Tap to view items grouped in a Sale. Switch to order view to identify who ordered with time stamps.

Remove all products

Tap to to remove all products from the Sale.

Help closing this sale

Options to get assistance with closing a sale include:

  • Advice to resolve the situation when: ‘The sale was paid, but an incorrect payment method was selected’

  • Advice to resolve the situation when: ‘A payment was received but the sale is not closed’

  • In the scenario where ‘These do not solve my issue’, you can tap at this option to submit a question to support.

  • ‘Mark the remaining amount as bad debt’: this can be used in scenarios where the outstanding amount cannot be collected. Using this option will write off the remaining balance as bad debt in your accounting records, and close the sale.

Did this answer your question?