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Discounts and service charges: Set up and apply

Learn how to set up and apply discounts and service charges from the Tebi App

Discounts and service charges

  • Discounts and service charges live in the same place in Tebi.

  • They're set up the same way, whether it's a percentage or a fixed amount.

Where to set them up

  • You can set these up from the Back Office, or from the Tebi App.

  • In the app: open the menu, go to Products, then select the three dots in the top right for Settings.

  • From there, go to Discounts, or Service charges, whichever you're setting up.

Creating a discount or service charge

  • Select the plus icon.

  • Give it a name.

  • Choose whether it's a Percentage or a fixed Amount.

  • If you're creating a service charge, also choose a type:

    • Mandatory Surcharge, which is taxed.

    • Gratuity, an optional tip that isn't taxed.

Setting where it applies

  • Apply to Counter Sales: toggle on or off.

  • Apply to Service Sales: toggle on or off.

  • Apply to Areas or Tables: include or exclude specific areas or tables.

  • Select Save. Your discount or service charge is ready to use.

Applying a discount to a whole sale

  • Open the sale.

  • Tap the customer name, or the three dots at the top of the sale summary.

  • For a percentage discount, select it from the list.

  • For a fixed amount, scroll down and tap Add discount amount, then enter a name and the amount.

  • To remove a discount, use the same menu and unselect it.

Applying a discount to specific products

  • Tap the product in the Sale Details pop-up.

  • Tap the percentage icon or the three dots.

  • Select the discount you want to apply. Fixed amounts only apply to the whole sale, not individual products.

  • To discount only one of several identical items, tap the down arrow first to split it off, then apply the discount to just that one.

  • To remove it, select the product again and unselect the discount.

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