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Why is my first payout lower than my Sales revenue?

In case you bought any hardware from Adyen, the gross purchase price will be deducted from your payout.

  • Download the Tebi invoice from the month you ordered the terminals.

  • The invoice will include an overview of the Terminal Sale and Terminal Accessory Sale.

  • The total costs are debited from your first Payout(s) after ordering the terminal(s). VAT over

Go to:

  • Finance > Sales to Payouts

  • Select the tab Payouts

  • Select the applicable dates

  • Scroll down to the Details section

  • When you expand the details of the batch, you can see the breakdown of the adjustment amounts.

  • If applicable, this includes the terminal (accessory) costs.

  • If applicable, the total adjustments include chargebacks, deposit corrections, invoice deductions, and balance transfers.

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