If you use QR Ordering (or QR Payments), your customers pay with e-commerce payments. These have some important differences from card or cash point-of-sale payments that you should be aware of.

See the How can I refund a payment article for step-by-step instructions on processing a refund for an e-commerce payment.

Be vigilant for disputes and chargebacks, as these may occur more often with e-commerce payments than with in-person payments. You can manage disputes through Adyen Essentials.

E-commerce payments often have different pricing than in-person payments, and are usually higher. For example, iDeal payments cost €0.20 per transaction. Check your payment provider's pricing for the most up-to-date rates.

If you have questions about e-commerce payment processing, reach out to Tebi Support.