From Release 1.75, Tebi replaces fixed user roles with User Groups & Permissions. Every user belongs to a group, and each group has its own set of permissions you can customise. Users and Permissions are now merged into a single Users & Permissions section in the Back Office.
Available from 15 June 2026. The full rollout to all merchants starts on 15 June. If you don't see the new Permissions editor yet, it will appear shortly.
What are user groups?
With user groups you can:
Give floor staff access to sales and payments only, with no visibility into financial data or settings.
Give managers access to reports and product configuration without exposing owner-level controls.
Customise permissions per group to match how your team is actually structured.
Reset any group back to its default permissions at any time.
User groups are managed in the Tebi Back Office only. Only users with advanced Back Office access can manage these settings.
The default groups
Tebi provides nine default groups, sorted alphabetically in the Back Office.
Group | Who it's for |
Accountant | Access to financial data and reporting |
Assistant manager | Day-to-day management with elevated permissions, without full manager-level system access |
Chef | Kitchen and prep station operations |
Enterprise owner | Full access across multi-location or enterprise setups |
Manager | Managers who configure products, view reports, and manage the team |
Owner | Business owners with full access including financial data and user management |
Reservations manager | Manages reservations and bookings, including Back Office reservations setup |
Shift leader | Supervises shifts, handles corrections, refunds, and discounts |
Staff | Front-of-house team members who take orders and process payments |
How to edit a group's permissions
Log into the Tebi Back Office and go to Users & Permissions.
Select the group you want to edit under Permissions.
Browse permissions by category, or use the search bar to find a specific permission by keyword.
Toggle individual permissions on or off.
Save your changes.
Changes apply immediately to all users in that group.
How to reset a group to defaults
Open the group under Permissions.
Click Reset to default.
Confirm the reset. All permissions for that group are restored to Tebi defaults.
Key constraints
Constraint | Detail |
Back Office only | User group management is not available in the Tebi App |
No new groups | You can edit the default groups but cannot create new ones |
Who can manage groups | Only users with advanced Back Office permissions can edit group permissions |
Email addresses | Can only be added via the Back Office, not the App |
Account activation | After an Owner creates a user with an email, that user must self-register at live.tebi.co/backoffice with the same address to activate |
Frequently asked questions
Can I create my own custom groups?
No. You can edit the permissions of the default groups, but you cannot create new ones.
What happens to users when I change a group's permissions?
Changes apply immediately to everyone in that group. There is no confirmation step per user.
Can a user be in more than one group?
No. Each user belongs to one group at a time.
Can I temporarily give a user access to a feature they don't normally have?
Yes. When a user hits a permission they don't have, a prompt appears. Any user with the required permission can enter their PIN to grant one-time access. The access is revoked automatically when they leave that feature.
Can I give my accountant access to financial data without making them an Owner?
Yes. Use the Accountant group — it is designed for this and gives access to financial reporting without full Owner-level control.